Genealogy Chat

i sent away for a birth certificate on the 14th april, and paid by card not recieved the cetificate, but just got a e mail to say i have been refunded £4, no explanation, does anyone know why? is it because they cant find the certificate or something or will i still get it? Julie

GRO usually refund some of your fee if they cant find the certificate, so it is unlikely that you will receive it. Can you post the details so we can check that you had the reference right. Also, it may be worth trying the local register office for it.

robert hill born 1870 walsingham norfolk ref 4B 272

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Hi julie i just looked and its the same, have you rang the registry office where he would of been registered? they might be able to find it for you kim

no i have only just got in from work and checked my e mail, i live miles away from norfolk so will have to do some reseach as to which office it would be kept at. was desparate to see if his fathers name was on it too...Julie

I think it will be in norwich, i will see if i can find out for you, all my dads family are from norfolk, my sister is doing my dads side of the family, she has all sorts of discs etc on disc for norfolk, most of my family are still in norfolk, i will ask her and see if she knows kim

thanks Kim that would be great Julie

Julie, If you message me your email address, I can get the cert for you as I live in Fakenham which is where the Walsingham records are held. Sue:-)

Walsingham register are now at Fakenham The Register Office Fakenham Connect Oak Street FAKENHAM Norfolk NR21 9SR Tel 01328 850111 Send them the details and a cheque or postal order for 7 pound and include a stamped addressed envelope.

why don't you phone or e mail GRO and ask them. Did you supple a reference checking point? If you did and something diesn't match then they wont send the certificate but they usually explain. are you sure that you copied the details correctly? i had a certificate not sent because i inadvertently put the wrong quarter. But i can't understand why you don't have a leter of explanation. Ann glos

no definatly didnt give an explanation just that they had partly refunded my money Julie

Sheila, This is your problem Location Southwark Address 34 Peckham Road London SE5 8QA Tel +44 (0)207 525 7670 ''THIS OFFICE WILL NO LONGER SUPPLY CERTIFICATES FOR FAMILY HISTORIANS'' _________________________________________________ There are a few offices like this now, Islington is another This info is from www.genuki.org.uk/big/eng/RegOffice/ You can look up any register office here. Regards Sam

I also received a mail from Southwark recently saying that I should contact GRO for any certs.

Thanks everyone for your help, with some help from susanne i have found out that i had asked for the wrong person!! wish they had told me that, thanks again, back to the drawing board Julie