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Outlook Error Ox8004210A : Judy, have you come acr

ProfilePosted byOptionsPost Date

BrianW

BrianW Report 13 Nov 2005 20:39

See below

BrianW

BrianW Report 13 Nov 2005 20:50

This one has beaten our computer engineer! I have Outlook 2002 SP3 running on Windows 2000. Panda Platinum Internet Security 2005 is installed. Outlook Express is also on there. I have two e-mail addresses, one with freeserve, the other with Virgin. Up until a couple on months ago everything was running smoothly. Outlook Express still does. But now: The Outlook send/receive is stalling, when you first go into the program it sends and receives once, then locks up, showing 'processing' in the Send/Receive Progress report and produces error code Ox8004210A. I have updated everything in sight, cleared tempory internet files, deleted cookies, all to no avail. Has anyone any solutions short of uninstalling and reinstalling Outlook, which would make me fear losing archived e-mails?

Heather

Heather Report 13 Nov 2005 21:26

I have been getting this one a lot, as has my sister. It isnt a fault our end, must be the server. You find the OE comes back all on its own without doing anything. Pain in the butt though. One thing I did find that SEEMED to help was deleting all the messages that were hanging in the send folder.

Maurice

Maurice Report 13 Nov 2005 21:41

Brian, Copy that code into Google - exactly as it shows on your computer- nothing else - then press search. You will almost certainly find an answer, or at least someone with the same problem. Try it, Maurice

BrianW

BrianW Report 13 Nov 2005 21:43

I've tried Googling, most of the conflicts seem to involve Norton, which I haven't got as security, only the Utilities.

Maurice

Maurice Report 13 Nov 2005 22:00

Brian, This may be a red herring but recently I suffered all sorts of problems - I could not even get the computer to recognise the camera so I could not download pictures. A whiz kid asked me if I had 'Real Player' loaded if so ,remove it. I did, and all the problems were mended. It may be worth a try ? Maurice

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 13 Nov 2005 22:45

Brian, if it does come to re-installing, just export your messages and you will be able to import them back into your new OE. Can't help with the error though :( All I'm getting is Norton stuff. I wonder if it is the Utilities conflicting somewhere? Have you installed anything new recently?

Maurice

Maurice Report 13 Nov 2005 22:58

Brian, Tesco broadband does not support Outlook -only Outlook Express your server may be the same. ? Ask them. Maurice

BrianW

BrianW Report 14 Nov 2005 14:10

I don't think I've installed anything new recently, other than upgrading the Panda Internet Security (it was version 7, I believe) to Platinum Internet Security 2005. I'm not on Tesco and the Freeserve and Virgin addresses WERE working OK together.

Heather

Heather Report 17 Nov 2005 16:31

Brian, have you checked there are no messages in your send box which are causing a problem. If there are any in there just hanging, delete them and see if it helps.

BrianW

BrianW Report 17 Nov 2005 16:32

Heather No: the Outbox is empty

Heather

Heather Report 7 Dec 2005 10:13

If its any comfort Brian I am still getting this message sporadically too - so is my sister. It will stop me sending or receiving messages but I can go back an hour later and all is well with it. Ive mailed my server and they just go through the old, make sure your out and in addys are right. I have never changed them so it cant be that. I think its something to do with overload on OE.

BrianW

BrianW Report 7 Dec 2005 23:19

Bump

Porkie_Pie

Porkie_Pie Report 7 Dec 2005 23:34

I used to get this, the only way i could get outlook express to work was to turn of my antivirus, in the end i just use my normal email account with my sevice provider. Roy