Genealogy Chat

I can't seem to access the family search website..is anyone else having problems. Please let me know. thanks, Michaela

Got in o.k. Linda

I still cannot get on the site. Have tried everthying I can think of. Have emailed tiscali this morning see if they know what the problem is. Seemingly not the only one still ahving problems. Germaine x

I can't get on it. I'm also on tiscali. Maybe that's the problem - they don't like tiscali any more.

I'm with Tiscali and can access the site Zoe

Must be tiscali in certain areas. Wish they would hurry up and sort it. My daughter is with virgin and had no trouble. Germaine.

A few things that may correct the problem: If you can't access through your ISP's web browser, minimize the screen and on your desktop click on INTERNET EXPLORER. (If you're on a dial up service sign on normally and then minimize the pae.) If you don't have this icon on your desktop you can find it by: 1. Click on START. 2. Click on ALL PROGRAMS. 3. Click on INTERNET EXPLORER. There is also a setting that can (and should) be changed in your Control Panel: Added By Judy in the States on 01/04/2004 06:29:45 | Update Message | Delete Message Fixing “Website Can’t Be Found” and other Site Error Messages More than likely you have trouble with accessing quite a few sites.....particularly getting the message 'website can't be found' among a few other error messages. Try the following and it should solve your problem. 1. Go to START. 2. Click on CONTROL PANEL. 3. Click on INTERNET OPTIONS. 4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY 5. A box appears with tabs labeled across the top. Click on ADVANCED. 6. Scroll down to the sub-heading SECURITY. 7. Make sure the following has check marks next to it: Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0. 8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED. More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and these folders tend to 'remember' the errors and may continue to bring them up until the folders are emptied. Judy

Tried all this, I still can't get the site. It still fails DNS look-up. But then it didn't work on Netscape either.

ignorance here.... are you talking about the latter day saints site?

Yeap, that's the site. IGI and 1881 Census etc.

Grant if you google for Fails DNS there is some helpful sites

Thanks, I'll try that now.

Grant just had a look and there is some help about it on the Microsoft site

No joy, I've tried these: Try later (after the cache entry has expired) Reboot your computer (which clears the DNS cache) Clear (flush) the DNS cache manually (run 'ipconfig /flushdns') Disable caching of unsuccessful ('negative') DNS lookups (best method -- see below) The HOSTS file hasn't got a www.familysearch.org entry and I can't ping www.familysearch.org

>Judy in the States wrote: > >More than likely you have trouble with accessing quite a few sites.....particularly getting the message 'website can't be found' among a few other error messages. > No, www.familysearch.org seems to be the only one that I can't access