Genealogy Chat

my p/c will not respond to any thing i can only get my emails other programs all i get is program not responding this only happened after i installed a free 90 day trial of norton360 anti virus program cannot system restore or any thing tried to remove norton but after 30 mins gave uo any idea,s please i am running xp on p/c .

hi mghs no i am not runnig two i did not have one before as i said i am trying to delete norton but been trying for 30min,s with no luck will try again thank you for you reply.

hi

this might help

http://symantec.pcperformancetools.com/norton-360-how-to-uninstall.html

julie

Have you checked your Task Manager to see if 2 are not running, or are you saying that because you haven't run them?


Ozi.

On the same wavelength, MGHS.

hi i remove mcfee before i installed norton 360 i will try all your advice thank you.

click on start find symantec it will show all the programmes which you can delete i had this problem when i used norton

good luck let us know what happens


Joyce

hj every body sorry not to reply before had a job to do i will try all your tips in the morning please dont delete you tips and thank you will let you know how i get on thank you all.

hi every body thank you for all your reply,s i tried all your tip,s i am afraid that none of them worked the @@@@@@ computer would not let me in . i have my niece comming this weekend she is a bit of a computer buff see what she can do if not wil be a new one more exspence never mind cant take it with you . msc

hi mghs i have tried still will not let me in says cannot find thanks

hi mghs sorry totake so long in repyling when i enter http:// compeuterhope.com etc it says cannot find it also says this with g//r and all the other sites i use . i think that i may have to take it back to factory settings i have tried every thing that you and other,s have told me cannot get into any of them . yes i am useing a laptop at the moment which is fine. msc

Would going to "Restore" seleceting a date before you installed any of the anti-virus set ups work ? --I have to say it is just a suggestion I really have no idea !!

hi elizabeth tried that will not let me msc

Would going to "Restore"-selecting a date before the anti virus was installed work ?
I must say I have no idea-just a thought !!

hi yes every thing word ok before norton was downloaded since then nothing works . tried to uninstal norton will not msc

hi mghs thanks will try that later i have to go out now msc